Case Study: Apartment Building Sewer Backup in Mableton, GA Cleared in 45 Minutes

Project Objectives and Challenges

In Mableton, Georgia, twelve occupied apartment units had been flooding with sewage for two and a half weeks. Residents were living in the building the entire time, which made the sewer backup an urgent property management issue rather than a routine plumbing call.

The property already had another plumbing company on site. Over those two and a half weeks, that company dug holes in the parking lot, ran cable through the drain lines, and jetted the system from the rooftop. The backup continued, and by the end of it, the news had been called.

The property manager finally asked the plumber on site what to do next. The answer was to call Davis & Sons Plumbing. The call reached the office at 5 PM, at the end of the day, for a property Davis & Sons Plumbing did not even service.

Response and Approach

Justin Davis went out to the apartment complex in Mableton himself that evening, alongside a technician. Another plumbing company had already spent two and a half weeks excavating, cabling the drain lines, and jetting from the rooftop without clearing the sewer backup.

Davis & Sons Plumbing arrived that evening and focused on getting the stopped sewer line open. Within 45 minutes, the sewer line was unstopped.

The Davis & Sons Plumbing Solution

Once the sewer line was open, the crew addressed future access. Fifteen minutes later, the outside clean-out was exposed and raised above ground level, so that any future stoppage could be reached and cleared more easily.

This gave the apartment building a more accessible point for future sewer line service. Within about an hour and a half, the crew was on the way back to the office.

Clearing a blocked sewer line falls under drain cleaning. Related sewer problems may also require emergency plumbing or a sewer inspection.

Services provided

• Same-evening response after a 5 PM call for a property not previously serviced
• On-site visit by Justin Davis alongside the responding technician
• Clearing of the sewer line stoppage
• Exposing the outside clean-out and raising it above ground for future access

Results and Outcome

• The sewer line was unstopped within 45 minutes after the backup had already continued for two and a half weeks.
• The sewer line affecting 12 occupied units was open the same evening the property manager called.
• The outside clean-out was exposed and raised above ground 15 minutes later.
• The crew was on the way back to the office within about an hour and a half.
• Davis & Sons Plumbing completed the work even though the apartment building was not an existing service account.

Why This Job Matters for Property Managers

For a property manager, a sewer backup in an occupied apartment complex is not only a plumbing problem. When sewage is backing up into multiple occupied units, getting the source of the problem resolved quickly becomes critical.

After repeated excavation, cabling, and rooftop jetting failed to clear the stoppage, Davis & Sons Plumbing opened the sewer line and raised the outside clean-out for easier future access. The value of the work was not just speed. It was the ability to step into an urgent, unresolved situation and get the line open the same evening.

That judgment comes from time in the trade. Justin Davis started plumbing during the summers for his father when he was between 15 and 16 years old.

Learn more about Davis & Sons Plumbing on the About Us page. Repairs by Davis & Sons Plumbing are backed by a one-year workmanship warranty on labor, manufacturer warranties on parts, and the company’s plumbing service guarantee.

Sewage Backing Up Into Occupied Units?

If an apartment building sewer backup in Mableton has continued despite previous attempts to clear it, contact Davis & Sons Plumbing to have the problem evaluated.

Call (770) 943-8170 or learn more about emergency plumbing services.